1. General

1.1 We, SAGACIOUS SELFSTUDY TECHNOLOGIES LLP, the creator of this Privacy Policy ensure our firm commitment to your privacy vis-à-vis the protection of your priceless information.

1.2 This Privacy Policy along with Terms & Conditions describes our practices regarding how we collect, store, use, share and secure your personal information across our Website & applications. It also describes your choices regarding use, access and correction of your personal information.

1.3 All users & visitors to www.ourselfstudy.com (Website) & OurSelfStudy mobile application (Application) are advised to read and understand our Privacy Policy carefully, as by accessing the Website and/or by submitting data to us or our agent or by using the Website, you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

1.4 Definitions:

(i). "We", "Our", "Company", "us", and "Us" shall mean and refer to the creators of this privacy policy.

(ii). "You","you", "Your", "your", "Yourself","user" and "User" shall mean and refer to natural and legal individuals who use the Website.

(iii). "Website" and "Site" shall mean and refer to www.ourselfstudy.com

(iv). "Personal Information" and "Personal Data" shall mean and refer to any personally identifiable information that we may collect from you.

(v). "Third Parties" refer to any Website, Website, company or individual apart from the user and the creator of the Website.

(vi). "Tutor" refers to the user who has applied or registered on the Website for providing tutoring or teaching services.

(vii). "Application" refers OurSelfStudy application for mobile, tablet, other smart devices and application program interfaces.

1.5 If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Website or Application.

1.6 The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to the services.

1.7 All headings used herein are only for the purpose of arranging the various provisions of the agreement. Neither the user nor the creators of this Privacy Policy may use the heading to interpret the provisions contained within it in any manner.

1.8 As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Data as a visitor.

2. What information we collect and how

2.1 When you visit the Website, we collect and store certain information in order to improve security, analyse trends and administer the Website with a view to assist us in improving customer experience. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.

2.2 We collect your Personal Data when you register or take admission with us, when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Website or Application, when you contact us. In order to purchase any product, or access certain parts of the Website, or when you register, to apply, take admission on our Website or Application, you are required to provide the following information which includes, but is not limited to:

• Name;

• Mobile number;

• Class, subject and syllabus details;

• Name of your institute

• Qualification

• Experience

• E-mail address;

2.3 If you are a Tutor, in addition to the above, we also collect your photo, resume, marksheets, Photo ID issued by the Government of India, experience certificate, and any other academic or professional achievement certificate.

2.4 Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Website. Such data/information is only transacted over secure websites of approved payment gateways and we do not handle such data.We may, however, receive details of such transactions. We ensure that such details are not disclosed to any third party unless required by law.

2.5 The Company will not use your financial information for any purpose other than to complete a transaction with you.

2.6 We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

2.7 Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

3. Why we collect

3.1 Our primary goal in collecting your Personal Data and other Personal Information is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide courses, study material, tutorials that most likely meet your needs and to customize our Website to make your experience safer and easier.

3.2 We also use your Personal Identifiable Information together with other information to help us better understand our users and to improve the content and functionality of our Website. The information we learn from you helps us personalize and continually improve your experience at our Website. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.

3.3 We also collect your Personal Information to understand and suggest suitable tutoring options for you to ensure that suitable Tutors are matched with the students/tutees requirements.

3.4 We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

4. How we store and use the information

4.1 Your contact information is used to contact you when necessary. Our representative may contact you over e-mail, phone, WhatsApp, text message or any other communication medium for any purpose related to the services offered by us.

4.2 We collect and store personal information provided by you from time to time on the Website. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:

• To enable the provision of services opted for by you;

• To communicate necessary account and product/service related information from time to time;

• To allow you to receive quality customer care services;

• To comply with applicable laws, rules and regulations;

• Analyze, improve, and customize the Services

• To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.

• Collect fees and other amounts owed in connection with the Services.

4.3 We may also use Personal Data for the purpose of detecting, preventing, and investigating actual or suspected fraud, hacking, infringement, or other misconduct involved.

4.4 If you are a Tutor, we may use your Personal Information or disclose your Personal Information to a third party for the purpose of verifyingthePersonal Information provided by you.

4.5 Tutor's personal data (such as name, photo, qualifications, etc.) is also displayed on the website for Students/Tutees and other users to view.

4.6 Your Personal Data may also be published on our Website and Application and may also be used on our newsletters, E-mails, advertisements and campaigns for any purposes.

4.7 We may use your personal data in other ways that we expressly disclose at the time you provide it.

4.8 We do not sell or rent any personally identifiable information about you to any third party.

5. Disclosure of your information

5.1 Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Website.

5.2 We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy.

5.3 Therefore, although we take measures to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.As a user of the Website, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Site.

5.4 However, the following describes some of the ways that your personally identifiable information may be disclosed:

i. 1. External Service Providers: There may be a number of services offered by external serviceproviders (tutors) that help you use our Websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.

ii. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

5.5 We may release your personal information to a third-party in order to comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms & Conditions and Privacy Policy. We may disclose your information to parties in compliance with our Copyright Policy as mentioned in the Terms & Conditions as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we may disclose the name, address, country, phone number, email address and company name.

6. Security

6.1 Transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing Us about any suspicious activity or where your account has/may have been compromised.

6.2 We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We do not recommend the transfer of sensitive information (such as credit card number) and bank account details via the Website to other users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, "perfect security" does not exist on the Internet. You, therefore, agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

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